Privacy Policy
Last Updated: January 15, 2025
1. Introduction
TeraDense ("we," "our," or "us") is committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
2. Information We Collect
2.1 Information You Provide
- Contact information (name, email address, phone number, company name)
- Account credentials
- Business information related to our services
- Communication records with our team
- Payment information
2.2 Information Automatically Collected
- Log files
- Device information
- IP addresses
- Browser type
- System information
- Usage patterns
- Security event data
2.3 Security Information
As a network management and cybersecurity consultation company, we may collect:
- Network activity data
- Security logs
- System performance metrics
- Vulnerability scan results
- Incident response data
- Compliance documentation
3. How We Use Your Information
We use collected information to:
- Provide and maintain our security services
- Monitor and protect network security
- Detect and prevent security incidents
- Generate security reports and analytics
- Communicate about service updates
- Process payments
- Comply with legal obligations
- Improve our services
- Respond to customer support requests
4. Information Sharing and Disclosure
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, subject to confidentiality agreements.
4.2 Legal Requirements
We may disclose information if required by law or in response to valid requests from public authorities.
4.3 Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of sensitive data
- Secure data storage
- Access controls
- Regular security assessments
- Employee training
- Incident response procedures
6. Data Retention
We retain your information for as long as needed to provide services and comply with legal obligations. When no longer required, data is securely deleted.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Request data portability
- Withdraw consent
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at: